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3.6.9
3.6.9
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  1. Security

Password reset

This article guides you through the password reset

PreviousSAML2NextPassword policy

Last updated 3 years ago

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In case you forgot your password, you have the option to reset it with the following procedure: 1. Go to the Log in page and click Reset Password:

2. You will be redirected to a page where you can introduce your email address to reset your password:

Make sure you have an account associated with that email address.

3. You will receive an email similar to this one:

4. Follow the instructions in the email and you will be taken to a page where you can choose a new password:

Make sure your new password is at least 8 characters long.

5. When all the fields have been filled in, click Reset. After that, you will be able to log in with your new password.

Click Reset Password
Email address where you will receive the reset password link
Password reset email
Password reset menu