> For the complete documentation index, see [llms.txt](https://olddocs.exivity.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://olddocs.exivity.io/security/password-reset.md).

# Password reset

In case you forgot your password, you have the option to reset it with the following procedure:\
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1\. Go to the **Log in** page and click **Reset Password**:

![Click Reset Password](/files/pDRzyME8meHxIb2Q6Sp1)

2\. You will be redirected to a page where you can introduce your email address to reset your password:

![Email address where you will receive the reset password link](/files/s7JS7EeBoHdxf5ncj0yS)

{% hint style="warning" %}
Make sure you have an account associated with that email address.
{% endhint %}

3\. You will receive an email similar to this one:

![Password reset email](/files/sTZW5bo510dQgN0mtdZg)

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4\. Follow the instructions in the email and you will be taken to a page where you can choose a new password:

![Password reset menu](/files/edxd1vlCsCiwR1GtKfwM)

{% hint style="warning" %}
Make sure your new password is at least 8 characters long.
{% endhint %}

5\. When all the fields have been filled in, click **Reset.** After that, you will be able to log in with your new password.