# Adjustments

**Adjustments** allow a user to create account-specific rate adjustment policies. An **Adjustment** policy supports applying a discount or a premium using one of these modifiers:

1. a certain amount of money *(i.e. $ 100)*
2. a certain quantity *(i.e. 100 GB/hours)*
3. a percentage *(i.e. 10%)*

This **Adjustment** can then be applied to a single service, multiple different services, or one or more service categories.

## Create an Adjustment Policy

To create a new **Adjustment** policy for an account, follow these steps:

![](/files/-MeUgsS1PsWaHHZRbLZR)

1. From the menu on the left, select '*Services*' > '*Adjustments*'
2. Then select the *Account* from the list of accounts for which you want to create an adjustment policy
3. After selecting the account, click '*Add Policy*', and provide a meaningful name for your policy in right screen where it says *'Adjustment name'*
4. Provide the ***Start date***, by selecting the initial month when this adjustment policy is applied
5. Provide the ***End date***, by selecting the month when this adjustment policy will be discontinued. This is optional since an adjustment policy can be applied permanently.
6. Select which ***Service*** or ***Service Category*** this policy is applied to. You are able to select multiple using the check-boxes that are provided. It is also possible to select all available service categories, which effectively applies the discount to all possible services.
7. Select a ***Type*** for this adjustment. This can be either a  *Discount* or a *Premium*
8. Select the ***Target**,* meaning: is this Adjustment targeting the total ***Charge*** or the total ***Quantity*** of the selected service(s)?
9. Select the ***Difference*** setting, to indicate an **Absolute** value (i.e. 100 units, or 100 dollars) or a ***Relative*** value (such as 10%)
10. Lastly, provide the Adjustment value. In the example shown in the image above, there is a value of '10' provided in the ***Amount*** field, which will adjust the total charge with -10% given the provided parameters.
11. When you're done, click the ***Add Policy*** button. Your changes are now applied to all charge-related reports.


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