# Adjustments

Exivity enables you to create account specific rate adjustment policies. An adjustment policy allows you to apply a discount or a premium using one of these modifiers:

1. a certain amount of money *(i.e. $ 100)*
2. a certain quantity *(i.e. 100 GB/hours)*
3. a percentage *(i.e. 10%)*

This Adjustment can then be applied to a single service, multiple different services, or one or more service categories.

## Create an Adjustment Policy

To create a new adjustment policy for an account, follow these steps:

![Adding an Adjustment Policy](https://3540922554-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LHEKskLK6aXinV75Knl%2F-LaLdlX4EGs3jMZ-q3Fg%2F-LaLevER2mWY7zF29TVn%2Fimage.png?alt=media\&token=5289a7fa-c0b7-49a4-b9cc-80661e4c33fa)

1. From the menu on the left, select '*Services*' > '*Adjustments*'
2. Then select the *Account* from the list of accounts for which you want to create an adjustment policy
3. After selecting the account, click '*Add Policy*', and provide a meaningful name for your policy in right screen where it says *'Adjustment name'*
4. Provide the ***Start date***, by selecting the initial month when this adjustment policy is applied
5. Provide the ***End date***, by selecting the month when this adjustment policy will be discontinued. This is optional, since an adjustment policy can be applied permanently.
6. Select which ***Service*** or ***Service Category*** this policy is applied to. You are able to select multiple using the check boxes that are provided.
7. Select a ***Type*** for this adjustment. This can be either a  *Discount* or a *Premium*
8. Select the ***Target**,* meaning: is this Adjustment targeting the total ***Charge*** or the total ***Quantity*** of the selected service(s)?
9. Select the ***Difference*** setting, to indicate an **Absolute** value (i.e. 100 units, or 100 dollars) or a ***Relative*** value (such as 10%)
10. Lastly provide the Adjustment value. In the example shown in the image above, there is a value of '10' provided in the ***Amount*** field, which will adjust the total charge with -10% given the provided parameters.
11. When you're done, click the ***Add Policy*** button. Your changes are now applied to all charge related reports.